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Intelligent Care Management, Conflicts and Complaints Management

Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support


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Summary

Price
£15 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - £4.99
  • Hard copy certificate - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Delve yourself into a transformative journey that will ignite your passion for Intelligent Care Management, forever changing the way you perceive conflicts and complaints. Brace yourself as you delve into the depths of decision-making, data analysis, and stakeholder dynamics with our comprehensive Intelligent Care Management, Conflicts and Complaints Management course. This course will challenge your intellect, stir your curiosity, and empower you to make a profound impact in the realm of care. Get ready to embark on a thrilling adventure that will leave you inspired, enlightened, and hungry for more.

Learning Outcomes:

  • Develop effective decision-making strategies in the context of care management.
  • Acquire the skills to analyse and interpret data, transforming it into meaningful intelligence.
  • Prioritise value-based care approaches and understand the importance of setting appropriate priorities.
  • Recognise the essential role of stakeholders in the care management process.
  • Conduct comprehensive reviews and evaluations to optimise care outcomes.
  • Gain a deep understanding of conflicts, complaints, and the professional responsibilities involved in resolving them.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Embark on a transformative learning experience with the Intelligent Care Management, Conflicts and Complaints Management course. Through a series of engaging modules, you will dive into the intricate world of care management, exploring the multifaceted challenges that arise within this domain. From making informed decisions to analysing data, you will develop the skills necessary to thrive in the care management landscape. By understanding the value and priorities associated with different care approaches, you will be equipped to navigate complex scenarios and effectively engage stakeholders. Additionally, you will explore the realm of conflicts, complaints, and professional duty, unravelling the intricacies involved in their management. This course will empower you with the knowledge and insights needed to excel in the field of care management.

Take the first step towards mastering the art of Intelligent Care Management. Enrol today and unlock a world of endless possibilities. Care is at the heart of it all, and your journey starts now.

Certification

Upon successful completion of the course, you have the option to receive a certificate titled Responsibilities of a Care Manager. The following prices apply for the certificates:

  • PDF Certificate: £4.99

You will receive an email with your certificate in PDF format that you can print or share for only £4.99.

  • Hardcopy Certificate for Students in the UK: £9.99

This option provides you with a high-quality, professionally printed certificate delivered to you anywhere in the UK for only £9.99

  • Hardcopy Certificate for International Students: £14.99

For students outside of the United Kingdom, this option ensures delivery of a high-quality, professionally printed certificate to your international address for only £14.99.

Who is this course for?

  • Healthcare professionals seeking to enhance their understanding of care management principles.
  • Individuals who are interested in gaining insights into conflicts and complaint resolution in the healthcare sector.
  • Managers and administrators involved in healthcare organisations.
  • Students and researchers exploring the complexities of care management.

Career path

  • Care Manager: £30,000 - £60,000 per year
  • Complaints Resolution Specialist: £25,000 - £45,000 per year
  • Healthcare Administrator: £25,000 - £50,000 per year
  • Data Analyst in the Healthcare Sector: £30,000 - £55,000 per year
  • Stakeholder Engagement Officer: £25,000 - £45,000 per year
  • Quality Assurance Coordinator: £25,000 - £40,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Digital certificate

Digital certificate - £4.99

Hard copy certificate

Hard copy certificate - £9.99

Hardcopy Certificate for International Students: £14.99

For students outside of the United Kingdom, this option ensures delivery of a high-quality, professionally printed certificate to your international address for only £14.99.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.